Service-Based Nature
Most Equinox offerings are service-led and time-based, so refunds are generally handled according to project stage, work completed, and signed commercial terms.
Equinox
Intelligent acquisition systems • automation • retention infrastructure
Legal
Because Equinox delivers strategic, marketing, and automation services, refund and cancellation terms depend on the approved scope and commercial agreement.
Most Equinox offerings are service-led and time-based, so refunds are generally handled according to project stage, work completed, and signed commercial terms.
Cancellation requests should be raised directly through official Equinox communication channels for evaluation.
Where applicable, Equinox will review refund or adjustment requests fairly and respond based on project status and agreed commitments.